@php $permOptions = ['no' => 'No', 'caller' => 'Caller', 'callee' => 'Parked party', 'both' => 'Both']; @endphp @if ($errors->any())
@endif
General
Dialled/transferred to park a call. Numbers only.
Start of the retrieval range.
How many slots.

comeback_to_origin) ? 'checked' : '' }}>
When time runs out, ring the person who parked it.
announce_slot) ? 'checked' : '' }}>
Speak the slot number when a call is parked.
record) ? 'checked' : '' }}>

Shown on the caller ID when a parked call rings back, e.g. {{ old('recall_label', $lot->recall_label ?? 'Parked') }} 9001: Stuart — so staff instantly see it's a returning parked call and who's waiting.
Timeout Destination

Where the call goes if it isn't picked up in time (used when "Return to Originator" is off). Enter any reachable number — an extension, queue, IVR or ring group.

is_active) ? 'checked' : '' }}>
Cancel