@php
$fromLabel = $call['from_name'] ? $call['from_name'].' ('.$call['from'].')' : ($call['from'] ?? 'Unknown');
$toLabel = $call['to_name'] ? $call['to_name'].' ('.$call['to'].')' : ($call['to'] ?? 'Unknown');
$dur = (int) ($call['duration'] ?? 0);
$durFmt = $dur >= 3600 ? gmdate('H:i:s', $dur) : gmdate('i:s', $dur);
$dirLabel = match($call['direction'] ?? '') {
'IN' => 'Inbound',
'OUT' => 'Outbound',
'INT' => 'Internal',
default => '—',
};
$when = !empty($call['datetime'])
? \Illuminate\Support\Carbon::parse($call['datetime'])->format('d M Y, H:i:s')
: '—';
@endphp
@extends('emails.layouts.base', [
'subject' => 'Call Recording: ' . $fromLabel . ' → ' . $toLabel,
'title' => 'Call Recording Shared',
'subtitle' => $sentBy . ' has shared a call recording with you.',
'icon' => '🎧',
'iconColor' => '#3b82f6',
])
@section('content')
| From |
{{ $fromLabel }} |
| To |
{{ $toLabel }} |
| Direction |
{{ $dirLabel }} |
@if(!empty($call['extension']))
| Extension |
{{ $call['extension'] }} |
@endif
| Date / Time |
{{ $when }} |
| Duration |
{{ $durFmt }} |
@if(!empty($call['disposition']))
| Status |
{{ $call['disposition'] }} |
@endif
|
{{-- Reason this recording is being shared (also stored in the audit trail) --}}
|
Reason for sharing
{{ $reason }}
|
@if(!empty($note))
|
Message from {{ $sentBy }}
{{ $note }}
|
@endif
@if(!empty($summary))
|
✨ AI Summary
{{ $summary }}
|
@endif
@if(!empty($transcript))
|
📝 Transcript
{{ $transcript }}
|
@endif
@if($hasAttachment ?? false)
📎 The call recording audio file is attached to this email.
@else
⚠ The audio file could not be attached. Please contact your administrator.
@endif
🔒 This recording was shared by {{ $sentBy }}. Access to call recordings
is logged for privacy and compliance. Please handle this audio responsibly and in line
with your organisation's data-protection policy.
@endsection