Ring Groups

• Name – e.g. Sales
• Group Number – e.g. 200
• Strategy – ringall, hunt, memoryhunt, random
• Ring Timeout (s) – e.g. 20
• MOH – Music class or blank
• Prepend CID – e.g. [Sales]
• Failover – Extension/Voicemail/External

Pickup Groups

• Group Name – e.g. Front Desk
• Members – Extensions allowed to pick up
• Pickup code – Use system code (*8 directed or group pickup as configured)

Speed Dials

• Code – e.g. *21
• Label – e.g. IT Helpdesk
• Destination – 1000 (internal) or full PSTN

PINs

• PIN – Digits users must enter
• Label – e.g. International
• Active – Enable/disable