{{-- Drill-down timeline for a single missed caller. Returned as an HTML fragment and injected into the modal body on the Missed Calls report. --}} @php use Illuminate\Support\Carbon; $answeredCount = $events->where('answered', true)->count(); @endphp
| When | Direction | Extension | Outcome | Duration | Recording |
|---|---|---|---|---|---|
| {{ Carbon::parse($e->at)->format('d M Y H:i:s') }} | @if($e->direction === 'in') Inbound @else Outbound @endif | {{ $e->ext ?: '—' }} | @if($e->answered) Answered @else {{ $e->disposition ?: 'No Answer' }} @endif | {{ $e->answered ? $e->duration : '—' }} | @if($e->recording) @else — @endif |