@php $kpis = $data['kpis'] ?? []; $rows = $data['rows'] ?? []; $companyName = app(\App\Services\PbxDefaultsService::class)->companyName(); $reportLabel = $schedule->reportTypeLabel(); @endphp
|
{{ $reportLabel }}
{{ $fromDate }} – {{ $toDate }} · {{ ucfirst($schedule->frequencyLabel()) }}
|
{{ $companyName }}
Generated {{ now()->format('d M Y H:i') }}
|
Total Missed {{ number_format($kpis['total_attempts'] ?? 0) }} |
Unique Callers {{ number_format($kpis['unique_callers'] ?? 0) }} |
Outstanding {{ number_format($kpis['outstanding'] ?? 0) }} |
Resolved {{ number_format($kpis['resolved'] ?? 0) }} |
Resolution % {{ $kpis['resolution_rate'] ?? 0 }}% |
| Caller | Attempts | Last Missed |
|---|---|---|
|
{{ $row['name'] ?: $row['number'] }}
@if($row['name']) {{ $row['number'] }}@endif |
{{ $row['attempts'] }} | {{ \Illuminate\Support\Carbon::parse($row['last'])->format('d M Y H:i') }} |